Credit card blunder ensnares my parents, too.

After my last post, I realized that my parents, who live in the Boston area, are Globe subscribers. On a whim, I decided to go to that web page and see if they were effected. Sure enough, they were! I called them immediately. My father was totally unaware of the whole thing, despite it being a page 1 story (he’s not a big reader of the Globe). My mother knew exactly what was going on, but she didn’t know about what the Globe had offered to do for people effected (free credit monitoring).

Here’s an additional follow up story in the Globe. This case is particularly interesting because it is a newspaper that blundered and newspapers clearly should be good at communicating. It appears to me that the Globe did a lot right so far, but could have done a better job of letting people know who was effected, and what they could do about it. The jury is still out.

Categories: identitytheft, idtheft, fraud